At Flying Express, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our website and services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide our services effectively. The information we collect may include:

  • Personal Identification Information: Name, address, email address, phone number, and payment details.
  • Shipment Information: Delivery address, recipient name, contact details, and package details.
  • Technical Data: IP address, browser type, operating system, and other technical data when you visit our website.
  • Usage Data: Information about how you use our website and services, including pages visited, time spent on the site, and interaction with content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: We use your personal information to process and deliver your shipments, handle payments, and offer customer support.
  • To Communicate with You: We may use your contact information to send service-related notifications, updates on your shipment, and respond to inquiries.
  • To Improve Our Services: Technical and usage data helps us optimize our website, improve user experience, and enhance our service offerings.
  • For Marketing Purposes: With your consent, we may use your email address or phone number to send you promotional offers, newsletters, and other relevant information about Flying Express.
  • To Comply with Legal Obligations: We may use your data to meet legal, regulatory, and compliance obligations.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption technologies to protect sensitive data, such as payment information.
  • Access Controls: We limit access to personal information to employees and contractors who need it to provide our services.
  • Data Storage: We store your data on secure servers and take steps to prevent unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party partners who help us provide services, such as payment processors, delivery agents, or IT service providers.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site. We use cookies to:

  • Improve Site Functionality: Ensure the website functions properly and delivers a personalized experience.
  • Analyze Site Traffic: Gather usage data and track user activity on the website to improve services.

You can adjust your browser settings to decline cookies, but this may affect your ability to use some features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: If any of your personal data is incorrect, you can request that we update or correct it.
  • Deletion: You can request the deletion of your personal data in certain circumstances.
  • Opt-Out of Marketing: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@flyingxpress.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. International Data Transfers

If you are accessing our services from outside of [state], please note that your data may be transferred to and processed in [state], where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your data to [state].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes. Please review this Privacy Policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: info@flyingxpress.com