Welcome to Flying Express. By using our website and services, you agree to the following terms and conditions (“Terms”). These Terms govern your use of our website, services, and any interaction you have with Flying Express (“we”, “us”, or “our”). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using Flying Express’s website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any of the terms, you must stop using our services immediately.

2. Services

Flying Express provides freight delivery, logistics, and related services. The details of these services, including pricing, delivery times, and options, will be outlined at the time of your booking. All bookings are subject to acceptance and availability.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information regarding your shipments.
  • Ensure that your shipment complies with all applicable laws and regulations.
  • Not ship prohibited items, which include but are not limited to hazardous materials, illegal substances, weapons, and perishable goods unless specifically allowed by Flying Express.
  • Be responsible for all fees, taxes, and duties associated with your shipment.

4. Payment Terms

All shipping fees and related costs are due at the time of booking unless otherwise agreed. We reserve the right to change our pricing at any time, but any changes will not affect orders that have already been confirmed.

Payments can be made via credit card, bank transfer, or other payment methods accepted on our website. All transactions are processed securely. If any payment is overdue, we reserve the right to hold or cancel the delivery.

5. Shipment and Delivery

  • Delivery Times: We aim to meet estimated delivery times, but we cannot guarantee exact delivery dates due to unforeseen circumstances like customs delays, weather, or other factors outside of our control.

  • Tracking: Once your shipment is dispatched, you will receive a tracking number to monitor the status of your delivery in real-time.

  • Lost or Delayed Shipments: In the event of a lost or delayed shipment, we will make reasonable efforts to locate and deliver the package. Compensation for lost or delayed shipments will be handled in accordance with our claims policy.

6. Limitation of Liability

Flying Express will not be held responsible for any damages, including but not limited to loss of profits, business interruption, or other consequential damages arising out of the use or inability to use our services. Our total liability for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid for the service that gave rise to the claim.

7. Prohibited Items

You agree not to ship any items that are restricted or prohibited under local, national, or international law. Prohibited items include but are not limited to:

  • Hazardous materials
  • Firearms, explosives, and ammunition
  • Perishable goods (unless agreed upon)
  • Illegal drugs or substances
  • Counterfeit goods Shipping of such items may result in fines, confiscation, or legal action, and Flying Express disclaims all responsibility for any shipment containing prohibited goods.

8. Customs and Duties

For international shipments, the recipient is responsible for all customs duties, taxes, and import regulations of the destination country. Flying Express is not responsible for any delays caused by customs clearance or issues related to the recipient’s failure to comply with local laws.

9. Changes and Cancellations

  • Changes: Once a shipment has been processed, you may request changes, such as updating the delivery address. However, additional fees may apply, and changes are subject to approval.

  • Cancellations: Orders can only be canceled before the shipment is dispatched. After dispatch, cancellation is not possible.

10. Intellectual Property

All content, logos, trademarks, and other intellectual property displayed on the Flying Express website are the property of Flying Express or its licensors. You are not permitted to use any of our intellectual property without our prior written consent.

11. Privacy Policy

Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

12. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of [Insert State/Country]. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in [Insert State/Country].

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Email: info@flyingxpress.com